Resource Manage operates with iResource which automates the process of vacancy registration, authorisation, processing and fulfilment, by helping to manage the workflow across the entire recruitment lifecycle. A technology platform that is used to ensure the approved, authorised and timely delivery of the recruitment management processes. Additionally, iResource is used to streamline web-based sourcing and selection processes that add value across the end-to-end hiring workflow - a system designed and built in-house, to cater for the specific recruitment needs of our customers, which has led to both process and cost efficiencies associated with the recruitment process, coupled with greater procedural compliance.

iResource operational features include:
     Restricted levels of access to system
     Step-level authorisation system
     Complete job posting, approval, PSL routing workflow management
     CV and interview management
     Candidate accreditation testing, profiling
     Negotiation and acceptance
     Timesheet filing, approval and management online
     Employee lists and details
     Workforce compliance management
     Document management system
     Lateral recruitment management.

During the service implementation phase, a full discovery is undertaken of the step-level hiring authorisation process, in-conjunction with the capturing of ‘authoriser’ system users, their contact details and authorisation levels. Only pre-approved hiring and resource managers are set up on iResource, and the Account Team will only accept requests from approved systems users; thus eliminating any rogue hiring activity. As part of our service delivery management activities, a proactive approach to change control us undertaken to ensure the ‘authorisers list’ is constantly updated and current.

Resource Manage’s iResource tool offers a workforce compliance and payment settlement system that has been devised over many years that includes processes related to:
     Contract agreement and management
     Timesheet submission, authorisation and payment
     Expense submission, authorisation and payment
     Invoice submission, authorisation and payment.

iResource provides client and agency workers with a secure environment in which to process timesheet, expense management and invoice authorisation – A system that enables the quick and easy processing of timesheets, expenses claims and invoices, while reducing the associated processing time and cost.

During the service implementation phase, a full discovery is undertaken of the step-level invoicing and timesheet authorisation process, in-conjunction with the capturing of ‘authoriser’ system users, their contact details and authorisation levels. Each authorising manager is issued with an individual user account. Permissions over each agency worker's assignment are then granted against the appropriate authorising managers with the ability to have separate authorisations for timesheets or expenses. Our iResource system supports up to three levels of authorisations for timesheets and expenses, and at each level there can be multiple authorisations.

For each invoice issued we can therefore be sure the correct authorisations have been received from the Authority, this is backed by a visible audit trail of approvals for each timesheet / expenses form that can be viewed by authorised staff from the Authority.